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If your question isn't in this list please do not hesitate to email our support
team at support@mymathgenius.com
and ask the question.
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How much will my assignment cost me?
We cannot give you an exact price without actually looking at your assignment.
We have put some estimates but the exact price for
your particular assignment may be lower or higher than the estimates on the
website. The cost basically depends on the difficulty of the assignment and the
deadline. A hard assignment due in a week or so will typically cost as much as
an easy assignment due in 24-48 hours. We cannot give a price based on the
course name or course number since there is a wide range of difficulty of
assignments published by different universities. Therefore, before we can give
you a guaranteed figure we need to know the exact specifications of the
assignment. You can upload your assignment and we'll take a look at it for free!
In some situations we may actually do a few questions for free to help you build
confidence in our services. Remember: You don't have to pay a penny if you do not
like our quoted prices and neither do you have to enter any private and personal
information on our website.
How do you evaluate assignments and how soon can you let me know about
the price?
We usually give our evaluations within 6 hours of the time you ask for a free
quote regarding your project. In this time we find a math genius who can do your
assignment to the best of his/her capabilities. We also look at the assignment
details and then match them with our database of experts to find which math
genius would be best at handling your project.
My project is really tough and requires written analysis as well. Can you handle that?
If you have projects which include the writing of analytical essays,
creating financial reviews, working with balance sheets and or even statistical
case studies, we have math geniuses team up with expert writers to give you the
best of both worlds. You can also check out our sister website MyOwnWriter.com if you would like to get technical/analytical reports done by a professional writer.
How do I know you can do my questions? How can I trust you?
As of July 01, 2008 we have been operating for 4 years and have handled over 2100 different mathematics assignments for our customers.
We take great care in making sure that our customer’s projects are completed within the deadline and
completed with accuracy. If our experts are busy or if we are unable to find a
math genius to handle your project we will simply tell you that your project can not
be done in time. In fact we do not ask for a single penny until we have taken a careful
look at your assignment and are 100% sure that we can handle it by providing accurate and detailed solutions up to your satisfaction.
What is your money back guarantee?
If we do not answer your questions correctly we give you your money back. It is
as simple as that. In fact, since we are dealing with mathematics we can be
absolutely sure of the solutions created for you and even the marks that you
will get.
I need my assignment/project/exam done in the next 12 hours. Can you help?
To maintain the quality of the help we provide with math projects, we do not take
assignments that need to be rushed or those which can not be double checked for
accuracy. Our geniuses like being pressured but they hate making mistakes
especially when it comes to math assignments which may decide the future of a
student. We would not risk getting you a bad grade because of hastily done math
homework. Although you can certainly ask for a free
evaluation, if we can not be sure that we can handle the project within the
given timeline it is not likely that we will ask a math genius to start working
on it.
Can I pick a particular math genius to work with?
If you have worked with a one of our math geniuses before, please mention
his/her name and we will ensure that you project is delivered directly to that
math expert. Customers often develop a strong relationship by working with their
math geniuses and we encourage communication that benefits our customers in
getting better results on their homework assignments.
How qualified are your math geniuses?
All of our math geniuses have at the minimum a college degree in mathematics,
statistics or finance. We also have specialists who have degrees in various
other technical disciplines such as engineering and computer science. Therefore,
more or less any science related homework or assignment can be handled by your
personal expert.
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Can I pay after my assignment solutions are delivered to me?
Your math genius will not start working on your project until the payment has
been received. If you are concerned about our ability to handle your project
once you have made the payment, rest assured that you are protected with a 100%
money back guarantee if you do not get the grade on your work that we said you
would receive.
Do you accept alternate methods of payment?
Yes we do accept alternate means of payment but only in extreme circumstances.
If you want to pay through other methods such as bank transfer or email money
payment please contact customer support at
support@mymathgenius.com
Do you offer refunds if a math experts fails to deliver correct answers?
Certainly! If a math experts fails to deliver solutions altogether we will
refund your entire payment. If there are minor errors in your assignment
solutions you can be given a partial refund or a discount on your future
projects. Click here to read a detailed
description of our Refund Policy.
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How safe is your website?
We use 128-bit SSL encryption to protect your personal information, which is the
same level of security/encryption that is used by major online banks. We also
assign strong passwords, which are next to impossible to break by simple
guessing. The only information we ever store is your email address and your name
to contact you regarding your request. Even this information is encrypted and
safely transmitted between our servers and your browser to ensure maximum
security. Your name and your email address are never given out to the person
working on your assignment and this creates an additional level of security for
privacy.
What about privacy?
The only information we store about you is your email address and your name
which is used to contact you. Your credit card information is directly processed
by our credit card processor (PayPal and 2Checkout) and we never have any access to that
information. We also have a policy of deleting all communications with our
customers after four months of their assignments being completed and delivered.
We never disclose any information about you to any third party which means that
your information is perfectly secure.
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I am a math genius. Can I work for you?
Perhaps. We are very selective in picking our solution writers and our team is
composed of elite math experts who always have strong opinions about adding more
members. We would have to see your resume so we know your specialties your
transcripts so that we know which fields of math your have studied. We will
consider all requests on a case by case basis if you go through the initial
selection process. At the moment we are looking for experts in Statistics and
Calculus. All math geniuses are required to take a test for the skills they
believe themselves to be an expert in before we accept them as experts.
Remember, if our customers do not receive correct answers they have the right to
ask for a refund and that will affect your reputation with us negatively.
However, working with us is serious fun and we pay very highly as compared to
the market. If you love math and are good at it please send us an email telling
us about you and we can take it from there.
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